Department of Aging – Home Energy Assistance Program


With Cleveland well on its way into another winter, we would like to take this time to highlight an invaluable resource available to residents of Ohio: the Home Energy Assistance Program.

Residents of Ohio who are at or below 175% of the federal poverty line are eligible for financial assistance with their utilities bills. Applications for HEAP are open until March 31st, 2020.

For households who are facing a non-emergency payment situation, program #1 is best suited for you. Skip to 0:55 in the video above to find out more about this program.

For households who are facing immediate utility disconnection, program #2 is best suited for you. Skip to 1:41 in the video above to find out more about this program.

To receive more information on either HEAP program, you can call 1-800-282-0880 or visit energyhelpohio.gov


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